Privacy Policy

Effective Date: 25 June 2025

Company: Holmcroft Cabins Ltd

Website: www.holmcroftcabins.com

Introduction

Holmcroft Cabins Ltd ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website or interact with our services.

Information We Collect

• Information you provide: name, email, phone number, address, and other data submitted via contact forms or order requests.
• Payment data: securely handled through third-party payment processors.
• Automatically collected data: IP address, browser type, operating system, and usage data (via cookies or analytics tools).

How We Use Your Data

• To process orders and provide services
• To respond to enquiries and customer support requests
• To improve our website and user experience
• To comply with legal and financial obligations
• To send transactional communications

Lawful Bases for Processing

• Your consent
• Performance of a contract
• Compliance with a legal obligation
• Our legitimate interests (e.g. website improvements or fraud prevention)

Sharing Your Information

We do not sell your personal data. We may share it with:

• Trusted service providers (e.g. web hosting, delivery partners, payment processors)
• Legal or regulatory authorities when required

Cookies

We use cookies to enhance your experience. These may include session cookies, analytics tools, and performance tracking. You can control cookies via your browser settings.

Data Retention

We retain personal data only as long as necessary for the purposes it was collected, or as required by law. After this, it is securely deleted.

Your Rights

Under data protection laws, you have the right to:

• Access and update your data
• Request deletion or restriction of processing
• Withdraw consent where processing is based on consent
• Object to processing under certain conditions
• Request data portability

To exercise any of these rights, please contact us at privacy@holmcroftcabins.com.

Data Security

We implement appropriate technical and organisational measures to protect your data. This includes encrypted transmissions, secure servers, and access controls.

International Transfers

In some cases, your data may be processed outside the UK. When this occurs, we ensure adequate protections are in place in line with UK GDPR requirements.

Third-Party Links

Our website may contain links to other websites. We are not responsible for the content or privacy practices of those sites.

Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children.

Changes to This Policy

We may update this policy from time to time. The latest version will always be posted on our website. Continued use of the site implies your acceptance of any changes.

Contact Us

If you have questions about this Privacy Policy or your data, please contact:

Holmcroft Cabins Ltd
Unit 4, Creca Industrial Estate
Creca, Annan, DG12 6RP
Email: privacy@holmcroftcabins.com
Phone: 0800 699 0231